- 1. Enhance existing partnerships and build customer loyalty by focusing all our efforts on their expectations.
- 2. Develop and manage the prospecting activity.
- 3. Develop employee competences according to a qualification standard.
- 4. Develop and promote innovation and product processes without affecting the coherence of the quality management system.
- 5. Improve continuously our processes, standards, tools and practices.
- 6. Encourage all employees to share and implement ideas.
- 7. Manage Telnet by key performance indicators.